How do I place my order?
That’s easy! Select your products from the products page, including the quantity you would like to hire, then enter your details before submitting. We will respond within 1 business working day to confirm availability of products. Once you accept the quote, we require 50% deposit to secure your order.
What if I change my mind on quantities of products?
That’s fine, these things happen and we understand that changes may need to be made for your day. Just touch base with us via email and we can update your order for you up until 72 hours prior to your collection date.
Are there any hidden costs?
We charge a non refundable damage waiver of 15% of the total product cost which covers general wear and tear as well as picking, packing etc. We also charge a bond, this cost is 20% of your quote, and is fully refundable as long as all products are returned in the same condition you picked them up in. Is there a minimum spend? Yes, we have a minimum product spend of $500 inc GST. The damage waiver and bond are in addition to this minimum spend.
Is there a minimum spend?
Yes, we have a minimum product spend of $500 inc GST.
Do costs include or exclude GST?
All costs are inclusive of GST.
Where do I pick up and return to/from?
Warehouse location - Sydney: Unit 2, 7-29 Bridge Rd, Stanmore, NSW.
Warehouse location - Blue Mountains: Coming Soon
Collection/Return hours: 10am - 4pm, Monday, Wednesday, Friday
Can you help me if I’m unsure whether I have everything I need?
Pick ‘N’ Mix is our easy, one-stop DIY styling solution, if you’re looking for a full-service Wedding styling offering, please check out our sister company This Space Weddings.
How long can I keep the products for?
Our pricing is based on a five-day hire, however, extended hire periods may be available, based on calendar bookings. Just let us know the dates you require & we’ll do our best to accommodate at an additional fee.
What do I need to provide?
We recommend booking our styling kit, which contains everything you will need to set up your products. Please note, we do not provide ladders. We recommend asking your venue if they can supply this or supplying your own.
How do I know how many of each product you stock?
You will find available quantities in the drop down list where you select the quantity you wish to book. When we receive your enquiry, we will let you know if any of the products you wish to book aren’t available for your wedding date.
How do we return everything?
Exactly the same way as you picked it up - wrapped in bubble wrap and cleaned. Should items not be returned in correct wrappings, an additional fee will apply.
Can you deliver and set up for us?
Pick ‘N’ Mix is our easy, one-stop DIY styling solution, we are dry hire only. If you’re looking for a full-service Wedding styling offering, please check out our sister company This Space Weddings.
Which areas do you service?
Everywhere! As you pickup from our warehouse and take the product to your venue, you may choose to drive it as far as you like, as long as it’s returned within five days (if five days is going to be a problem and you need longer, we can increase the hire period for an additional fee).
What is a styling kit, and why do I need it?
We include the option of hiring a styling kit, and encourage you to book it, as it will save you lots of stress on the day and in the lead up. It includes all the bits and pieces you need to install your styling, and make it look amazing. Basically, this kit will make the setup easy.
I'm still confused! Can you give me a quick run-through of How it works?
Pick ‘N’ Mix is a unique concept, which may seem a bit tricky but we promise it’s super-simple! Click here for our simple, step-by step guide.
Are you a COVID-safe business?
Yes, we are registered as a COVID-safe business by NSW Government.
All product you receive is cleaned to comply with government regulations.
We commit to keep our community COVID-Safe.
